Were you pleased with our services?

Yes – You were amazing! Answered all of my questions and more!! I’ll never go back to planning my own vacations again!

Would you recommend us to family or friends?

Yes

Were you pleased with our services?

Yes – We ‘met’ Darlene over a decade ago, after our first Sandals trip. Over the years, we viewed Darlene as a trusted friend who was able to understand us and our priorities.

Without pressure, I was able to follow Darlene’s trips over the years and learn similarities and differences of the Sandals locations. When we decided we were ready for our family trip, Darlene talked to us about the different Beaches and get us to the best fit for our family down to the type of room. She even got us the best rate!

Days before our trip, she walked us through what to pack (and not pack) and what to expect from the time we landed until we got to concierge – where to go, what will happen, even who to tip (and not tip). She made sure our travels went FLAWLESS!

The trip was perfect! So much so, we booked our next trip before leaving the resort. Darlene even helped us navigate booking our next trip to get the best rates, best service, and make sure everyone wins! We’re already starting to get ideas for our return trip!

We LOVE working with Darlene. The trip bookings are so easy and she takes all the headaches and questions out of the process. Our vacation could truly be a stress-free vacation! Thank you, Darlene! We cannot wait to work with you on our next trip!

Would you recommend us to family or friends, and why or why not?

Yes – Darlene knows Sandals, how to navigate it, how to watch for best prices, how to maximize the experience for us and our preferences. She has such expertise and takes the stress out of the process, making sure we have everything we need in enough time, allowing us to focus on the fun and enjoyment!

Were you pleased with our services?

Yes – Loved that you know so much about the resorts. Was able to use that knowledge and our interest to guide us in the right direction to plan a fantastic vacation.

Would you recommend us to family or friends, and why or why not?

Yes – I would definitely recommend you. Not only are you knowledgeable about the resorts and Jamaica, but you truly want your clients to have an amazing experience. Always available to answer questions promptly. You are beside your clients from the first call thru until we are safely back home. Thank you so much!

Were you pleased with our services?

Yes – Darlene always answered my questions in a timely fashion.

Would you recommend us to family or friends and why or why not?

Yes – It was the easiest booking I’ve ever done. Thanks.

Were you pleased with our services?

Yes – Darlene and Brian were extremely knowledgeable in every aspect of travel to Jamaica, from navigating the airport security to ensuring we had the best Sandal’s value, they were so helpful and they care.

Would you recommend us to family or friends and why or why not?

Yes – Their years of experience is shared with their clients to ensure we could have a fun and relaxing vacation. Well done!

Additional Comments:

Small business caring that you just don’t get with large travel agencies.

Were you pleased with our services?

Yes – The services were top notch! We had never done all-inclusive and were truly clueless, but Darlene was patient with all of my dumb questions and laid everything out so I didn’t have to worry about what I needed to do when. I’m the type who likes to get things paid right away and she kept telling me to wait—she was right of course and got me a deal that saved me a lot of money. I truly appreciated all her hand holding and was able to text her even from Jamaica with questions! The BEST!

Would you recommend us to family or friends and why or why not?

Yes – Absolutely would recommend Brian and Darlene. They truly care that their clients have the best accommodations and with their expertise we were able to just go and enjoy 😊

Were you pleased with our services?

Yes – All around very knowledgeable about Sandals. Knowing managers and willing to contact them before arriving. Looking out for sales to save clients some money if opportunity arises. Keeping an eye on flights for clients, even connecting planes still in air. Who does that? You do, and kudos for that. Keep doing what you do 

Would you recommend us to family or friends and why or why not?

Yes – Because your hearts are in this ♥️

What did you like about our services?

We really liked how you walked us through this as we are first time resort travelers. Genuinely sincere about the process.

Would you recommend us to family or friends and why or why not?

Yes.

Additional Comments:

All the ‘tips and tricks’ of traveling to Curacao was very useful for us.

What did you like about our services?

We loved everything! We don’t have to worry about a thing. All documents sent to us and they take care of everything. Stress free!! Very knowledgeable about the resorts and what to expect!

Would you recommend us to family or friends and why or why not?

Yes.  Because of their knowledge and experience! We only take care of our flights.

Additional Comments:

We have know Brian and Darlene for 12 years and we met them in Jamaica. One thing led to another and they take care of everything for us. Worry free!!

What did you like about our services?

Very available, willing to help with all questions, good follow-through on requests and gave good advice in planning our trip.

Would you recommend us to family or friends and why or why not?

You are knowledgeable and available.

Additional Comments:

I am glad we used your services, making our trip planning easy and stress free. Willing to honestly answer all our questions.

What did you like about our services?

EVERYTHING! The ease of making changes if needed, the fact that I knew that if there was an issue, it would be handled like lighting, most of all. Thankfully, we had ZERO issues, not even a flight delay, but I knew that if there was one, Darlene would be one of the best to have working behind the scenes! Darlene and Brian both completely ROCK at this, and I am in SERIOUS trouble when they retire!

Would you recommend us to family or friends and why or why not?

In the correct situation, of course. 😉 Darlene was a friend before she was my agent. We met, and I had no clue she even WAS an agent for a while. When I had an issue with another agent, I picked Darlene’s brain a bit, and she helped me through it as a friend, not even knowing that she’d eventually gain me as a client one day. There was literally NOTHING in it for her at that time, but she still helped me through some things. When I had another larger issue with that first agent, I fired them, canceled my booking, and immediately rebooked and transferred it to Darlene and Brian. Darlene & Brian were probably my agents for 2 years before I was actually able to take my first trip with them at the helm. How many agents do THAT?? I had a trip booked, but it was VERY much up in the air due to things out of my control, and Darlene was sooo patient that it wasn’t funny. Not once did I get the vibe from her that she felt disgruntled that this one was taking a while to actually happen. I think I was more disgruntled over that fact than she was! So yeah, there’s no question in my mind that I’ll recommend Darlene and Brian to someone else. And I already have someone in mind when the time comes!

In response to our survey after a client returns home, Ed had this to say:

Were you pleased with the services we provided?:     Yes

What did you like or dislike about our services?:       Above and beyond expectations

Would you recommend us to friends or family?:       Yes

Why would you or wouldn’t you recommend us?:     Trust!

With Darlene, I never worry about whether I am missing any documentation. Not only does she mail me everything, but she sends reminders about tasks that have to be done – whether that is just remembering our passports or actually having to renew our passports to completing the online paperwork or online check in – she is on top of it. When she mails the documents to my house she includes fun things that we can use on our trip, like a float, personalized cups, chair clips, etc. She is so thoughtful in making our experience smooth. Other benefits, aside from her making it easy, she is constantly looking to see what discounts or promotions we can take advantage of to reduce costs or add value (like massage promos).  One year our flight was so delayed we missed our connection. When we landed she already had hotel and flight options in my inbox.

I would highly recommend using Darlene because she is all around organized, thoughtful and a bull dog when she needs to be to get us the best deal and a have a truly care-free vacation. A great example is when a minor inconvenience happened, she reached out to the resort and they corrected it within minutes. It’s like she has a hot line to senior management to take care of her clients. She also has an intimate knowledge of the Sandals resorts, rooms and systems so she can give you clear recommendations based on what we are looking for. It makes navigating through all the options so easy.

Darlene has been indispensable to us regarding our upcoming Sandals vacation. I message her constantly with my questions and concerns and she responds immediately. She knows EVERYTHING about Sandals and I feel very confident in her suggestions. There were things I wasn’t advised on previously and with Darlene I know I am in good hands. Having Darlene as your Travel Agent is like having a 24 hr Sandals concierge! I highly recommend her for all of your Sandals bookings.

5 star personal service, never will a question go unanswered, extremely knowledgeable…

Darlene’s Travel was a find on Facebook. Not only did we gain an excellent travel agent we also gained a friend. She shared her vast knowledge of Sandals properties and made our plans for our come back soon. Her patience and knowledge made the experience most enjoyable.

Darlene’s Travel agency is a must for all your travel needs. You won’t be sorry, she goes above and beyond.

I highly recommend Darlene Barbour as a TA. She solved several problems and saved us some money and is a hoot to hang out with at the resort!

Totally agree!!! Darlene is the most dedicated and knowledgeable travel advisor. Check her out before you book. You won’t be sorry.